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Thursday, March 5, 2015

I'm an Idea Man, Chuck!


“Wanna know why I carry this tape recorder? To tape things. See, I'm an idea man, Chuck. I got ideas coming at me all day... I couldn't even fight 'em off if I wanted. Wait a second... hold the phone! Hold the phone! Idea to eliminate garbage. Edible paper. You eat it, it's gone! You eat it, it's outta there! No more garbage!” from the movie Night Shift.

 
 
Ideas are the root of creativity. Without ideas, creativity would not exist, content would not be created, products would not be invented, disease would not be cured, and the world would be mired in stagnation.

So how do we develop ideas and how are they turned into creativity? How do we develop bigger minds for solving bigger problems?  Why do we need to worry about this at all?

First let’s attack the answer to why we need to worry about it at all.  The answer is really pretty simple. In today’s world, companies have no choice but to change. Companies need to continually seek out a balance between what they do and how they remain profitable. They need to identify their reality and market that reality to drive more into the funnel of profitability. Not having clear direction here creates a drain on the bottom line. For organizational leadership this is a tough situation because typically leadership reacts to immediate needs because of survival instincts. It takes a great deal of work to identify and change an organizational culture that will create the creative approach necessary to manage the changes ahead of us. In short we need to worry about ideas and creativity if we want to stay ahead of the curve in the ever changing climate of business today.

Now that we can agree that we have to do this, how do we turn ideas into creativity that solves problems or better yet the challenges all businesses face today? First and foremost we need to support a culture that allows for new thinking, beliefs, tools and processes that will result in success. This mentality shifts from the hierarchical top down driven structure. It empowers the sharing of ideas which is step one of the process. Ideas are nothing more than opinions as they relate to a task or mission. Ideas are stored in our brains and are built out of past experiences. Some of the most creative people in the world are those that live a diverse lifestyle, those who seek adventure, those who seek peaceful reflection, those who read on a variety of topics, those who listen, those who watch, they are those who exercise their brains through experience. Experiences are embedded in our brains and are stored. Our brains sub-conscious abilities connect these stored bits of information every time the light bulb turns on and we have an idea. As I stated earlier without ideas, creativity would not exist.

Brainstorming is the most common method used to develop ideas. Some people have said that brainstorming teams are a failed process. There is some truth to this because depending on the team’s makeup and the culture of the organization, many participants can feel threatened or not worthy. They hold back ideas for fear of being judged by others. In order for brainstorming to be fully effective all participants need to be fully engaged and committed to the process. One solution to this is a process called brainwriting. Instead of verbal shouting of ideas where the loudest gets the floor and the moderator has editorial powers, brainwriting levels the playing field. I like to utilize google docs for this process. There is no need to be together either. This eliminates the eye rolling and body language judgmental dynamic present at most brainstorming meetings. There are a ton of articles written on brainwriting and I would suggest if you have not tried it you should.

So now we have the ideas. You will often find that the ideas, on their own, are incomplete and this is perfectly normal. Remember ideas are bits and pieces of our personal experiences pulled from our sub-conscious. I always try to remember at this point the “two heads are better than one.” Now is the time to take the ideas and combine them, mix then, blend them into a clearly defined roadmap. The ideas become the guide to the solution. The result is a creative strategy on how to get to point B. Creative solutions are driven by the blending of ideas. So the next time you are asked for your opinion, share it. Your ideas, your input, your past experiences, your unique perspective could very well be the key to an organizations future success.

Monday, February 2, 2015

Maybe, Nationwide did get it right.

I can't begin to remember how long ago it was that the focus for most of the nation while watching the superbowl turned from sports fan to advertising critic. Fact is, we all have an opinion and today it is easier than ever to get that opinion out there. This year when the Nationwide spot played, there was immediate twitter and facebook activity. I have to think that going into the airing, executives at Nationwide were on pins and needles. I have to believe that they knew the initial reaction of shock and disbelief would be significant. Running a spot, Nationwide ran a depressing ad about the things a child will never experience because he died in an accident. WOW! Guess what? Who are we talking about today? That's right, NATIONWIDE. Sure what they have done is risky but I doubt anyone has called to cancel an existing policy today. In fact, today, there are a large amount of Mom's and Dad's out there having the conversation Nationwide started about safety and prevention. It seems that in today's world the only way to make a point or get noticed is to slap someone in the face and that is precisely what has happened here. Nationwide spent a monstrous $4.5 million, per the Wall Street Journal for 30 seconds and make a point. I've read comments that conclude that nobody at Nationwide could have logically been behind the spots. I highly doubt Nationwide or any other advertiser spent $4.5 million blindly. We may not have liked to hear the message they sent but we sure have. It is not always easy to start a conversation that needs to be had and when we do the immediate reaction can be a negative one. The conversations that follow are the important ones. The elephant is out of the bag and can no longer be ignored. 



Henry Ford -
“I know at least half of my advertising budget works; I just don't know which half.”
or
Albert Einstein -
"A ship is always safe at the shore - but that is NOT what it is built for".

Both of these quotes refer to risk. Nationwide took a risk and time will tell if it pays off or not. I'm betting that the conversation will continue over the next month or so and I will be watching to see how it goes. How Nationwide continues the conversation will be interesting. This angle certainly is a change from the safety of Peyton Manning humming a jingle in an ice bath or Jana Kramer in a tight bodysuit replacing stolen or damaged property but it may be just as important for the company as they embark on a message of importance.  I for one hope they continue the conversation and we as consumers learn something of importance going forward. In the meantime, I think we should all say thanks to Nationwide for starting the conversation.